Last updated: April 2025
At Shop Designer, we aim to deliver your authentic designer pieces quickly, securely, and reliably — no matter where you are in the world.
We offer both UK and international shipping on all orders. Shipping methods and charges will be shown at checkout based on your delivery address and order size.
All orders are processed within 1–2 working days of purchase. Orders placed on weekends or bank holidays will be processed on the next working day.
International customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These are not included in the purchase or shipping cost.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details so you can follow your delivery every step of the way.
If your order is delayed, please contact us at [email protected] with your order number and tracking info. We’ll do our best to resolve the issue promptly.
Please ensure your shipping address is correct at checkout. We cannot be held responsible for items shipped to incorrect or incomplete addresses.
If you have any questions about shipping or special delivery requests, feel free to contact us at [email protected].
